Four steps, no account, and your funds never sit in our custody. Here's exactly what happens between picking a pair and receiving your coins.
The exchange flow
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Choose your pair and enter the amountPick the coin you're sending and the coin you want to receive, on whichever networks you need. The rate updates live as you type.
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Enter your receiving wallet addressThis is where the exchanged asset will be sent once your deposit confirms - it can be any wallet you control, on any device.
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Send your depositConnect a wallet (MetaMask, Trust Wallet, Coinbase Wallet, or another supported wallet) to send automatically, or send manually from any wallet or exchange using the address and QR code shown.
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Track it in real timeThe status tracker updates as your deposit confirms and the exchange completes - no need to refresh the page.
Awaiting Deposit
Confirming
Exchanging
Sending to You
Useful tips to know
We will still process your transaction even if you:
- Send a deposit on the wrong network, as long as that asset is supported on our service
- Create the transaction with the wrong coin selected
- Send more than one deposit for the same transaction
- Send a deposit long after the exchange was created or already marked complete
We won't be able to complete the transaction on its original terms if you:
- Send a deposit for a fixed-rate exchange after that rate has expired, if the rate has since dropped
- Send funds using the wrong contract address for a token
In either case, contact our support team - the exchange can usually continue from there, or you can request a refund.
How to cancel an exchange
- If you haven't sent any funds yet, there's nothing to cancel - just start a new transaction whenever you're ready.
- If you've already sent the funds, contact our support team immediately for assistance.